Privacy Policy

At Ilonvalke Hotel, we collect personal information necessary for providing high-quality hospitality services. This includes your name, contact details, identification for check-in, payment information, and stay preferences. We may also collect data regarding your use of our website to improve our digital services.

Your data is primarily used to manage your reservations, facilitate your stay in Helsinki, and process payments securely. Additionally, we use this information for legal compliance, safety, and—with your consent—to send you updates about Ilonvalke Hotel's special offers and events.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Data is stored on secure servers and is only accessible by authorized personnel who require it to perform their duties.

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, or delete your personal data. You may also object to processing or request data portability. To exercise these rights, please contact our privacy officer using the details provided below.